Refund and Return Policy

Refund and Return Policy

Return
Returned product must be in its original package and in new/unused condition to qualify for any refund. Once the product has been installed, it cannot be returned. Customized items are not eligible for return as well. Returns after 30 days(natural day) will not be accepted. Products need to be returned to our addresses in the United States. (The address will sent by email after you applied the return)
Light bulbs are not included in the warranty, but the rest of the product is covered by our two-year manufacturer's warranty.

If there is any manufacturer defect, you may return your order for a 100% refund within 30 days(natural day) of receiving it. (NOTE: If there is any manufacturer defect or shipping damage, please contact us within 48 hours and take photos and videos to show us the defect for us to verify.) If there is no manufacturer defect and you simply changed your mind or want a different size, you still can return it. You need to pay for the shipping to ship it back to us and make sure the product is sealed in its original package and in a resalable condition. Once we receive the product and verify that the product is in new/unused condition, we will issue a refund.

NOTE: If the return is not due to a manufacturer defect, customers are responsible to ship the product back to us at your own cost.
Once we receive and inspect the return, we will issue the refund within 10 business days. We will send you an email confirmation as well once the return is completed.

Please contact our support team to get the return address: support@declit.com.

Exchanges
The exchange will be considered as return and re-purchase. Customized items are not eligible for exchange.

More Details about the return policy
We are unable to accept returns on custom modifications, such as special item (any item or style not listed on our website) or special dimension.
The customer is responsible for shipping the product back to declit.com unless items are defective. Items must be returned within 30 days(natural day) of delivery and received by declit.com in new condition with the original packaging, including outer boxes when applicable.
If returned products arrived damaged or used we will not be able to provide a refund. For this reason, we strongly advise you to use an insured, traceable shipping method to return items.

Refunds
For returned items, after we received them, it takes 5 - 10 business days for us to inspect for damage and restock. We will issue the refund accordingly after the inspecting process. If returned products arrived damaged or used we will not be able to provide a refund. Please allow up to 30 days(natural day) for the credit to be finalized depends on the bank and credit card company that you use.

Declit belong to Oliver Design Studio inc
Add: 8601 W CROSS DR F5 189
LITTLETON, CO 80123
Phone: +1 (801)901-8475
Email: support@declit.com