Warranty

Warranty time?

1. After you purchase the product, within 48 months, we can provide free warranty for your product. If it exceeds 48 months, we will charge a fee for the related warranty. (Light bulbs are not included in the warranty, but the rest of the product is covered by our two-year manufacturer's warranty.)

What is covered by the warranty?

During the warranty period, if the original manufacturing material or workmanship of the product is deemed defective, Declit will replace it with the same or similar product free of charge. Products and parts replaced under this warranty become Declit's property and will not be returned to you. If the product and/or parts need to be repaired after the warranty period expires, you must pay all labor and parts costs. If you sell or otherwise transfer the product, the warranty will end.


What is not covered by the warranty?

1. Products that do not have enough proof of purchase
2. The product is lost or stolen
3. Items beyond the warranty period
4. Non-quality related issues (30 days after purchase)
5. Repair by third party
6. External source damage
7. Damage caused by misuse of the product (including but not limited to: drop, extreme temperature, water ingress, incorrect operation of equipment)
8. Purchase from an unauthorized dealer


How to apply for warranty?

If you have product quality problems during the warranty period, you can send an email to: support@declit.com, tell us your order number and product model, we will contact you.

30-day money-back guarantee for any reason

1. The return must include all accessories
2. The item must include the original packaging
3. For non-quality related warranty claims, the buyer is responsible for the freight
4. For non-quality related warranty claims, Declit refunds the cost of the product itself
5. If the product does not meet the above requirements, the return may be rejected
6. For detailed refund and return policy, please click on our return and refund policy

The refund request for the 30-day money-back guarantee expires 30 days after the warranty claim is filed. For products that exceed this 30-day window, refund requests for non-quality issues cannot be processed.

Declit belong to Oliver Design Studio inc
Add: 8601 W CROSS DR F5 189
LITTLETON, CO 80123
Phone: +1 (801)901-8475
Email: support@declit.com